7 Day Returns Wireless Madness not only takes pride in its products but also sees that it is paramount all of its customers receive the best possible shopping experience. For complete peace of mind we like to offer a straightforward service on returns - that's a 7 day returns policy on whether you have ordered the wrong item, no longer require the item or simply - you have changed your mind and want your money back! Simply put we will process a refund or a replacement if you wish. We will happily accept returns as long as the following requirements have been met: All item(s) to be returned in complete unopened original packaging- undamaged All item(s) to be unused, not installed or operated A receipt or proof of purchase must be included along with a note explaining why you are returning the item(s) All Item(s) to be returned within a 7 day period Please note under these circumstances we cannot refund any postage charges incurred when returning item(s) to us. If we are unsatisfied with the condition of the item(s) being returned or if we are unable to sell in its present condition we may charge a relevant fee. Customers will be charged a restocking fee if we find the item(s) has been opened. We cannot process any refunds or accept any item(s) for returns from customers if they have been used or operated - the only exception being if an item has produced a fault. See our website for more details on terms & conditions: http://www.wirelessmadness.com/Terms-and-Condition...